Not happy with CompanionLink for Google
When I was looking for a software to synchronize my Palm information with Google Calendar, I found CompanionLink for Google.
I could not find any review for CompanionLink for Google but bought it anyway because there were not many alternatives available.
It has given me many problems.
Some of them are - my Palm and Google records :
1. were deleted - I use Palm to help me remember my friends’ birthday and I missed a couple of them because of this
2. were date-shifted - eg I originally entered a birthday event on Aug 19, but after synchronizing, the event goes to Aug 20. This caused me some embarassment.
3. were duplicated - this is the latest I discovered (see picture above)
My review for the software - it’s not very good.
Buy it because there’re no alternatives but be careful of the problems above.
Update on 19 July 2008:
The above was my original post. A few days after it appeared, a few CompanionLink posted comments to offer to help.
I logged a support ticket and they did try very hard to help.
It’s still unresolved because I could not reproduce duplicating and deleted events. I am keeping my fingers crossed that they will eventually resolve.
You might have better luck than me and the CompanionLink staff will certainly try to help it work for you.
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Hi,
We’re extremely sorry that you witnessed the issues you mentioned. The problem is likely an incorrect configuration that was made during the initial setup. One of our support agents can help you troubleshoot this issue. They can be reached at 503-243-5200 from 7AM-4PM PDT.
Thanks.
–
The CompanionLink Team